Legal

MedPrep SMS Privacy Policy
Effective Date: Apr 7th, 2026

This policy outlines how MedPrep manages mobile numbers and SMS consent, ensuring compliance with data protection standards. 

  • Information Collection: We collect mobile numbers via voluntary opt-in methods, such as website or paper forms.

  • Usage: Information is used solely for the requested service (e.g., updates, appointments).

  • Third-Party Sharing: MedPrep does not share or sell SMS opt-in data with third parties for marketing purposes.

  • Data Protection & Rights: We use security measures to protect data, and users can opt-out at any time by replying "STOP". 

f you have any questions or concerns regarding SMS communications or privacy matters, you may contact MedPrep at:

  • Email: medprep@theo-group.com

  • Phone: 1-561-405-7050

  • Mailing Address: MedPrep Privacy Team, 300 Village Square Xing, Suite 102, Palm Beach Gardens, FL 33410

Your data will not be transferred to external organizations for any purpose.

MedPrep Text Messaging Terms of Service
Effective Date: Apr 7th 2026

  1. Program Description: By opting in, you agree to receive recurring text messages from MedPrep. These may include order updates or appointment reminders.

  2. Message Frequency: Message frequency varies, but you can expect to receive approximately 5 messages per month.

  3. Cost: Message and data rates may apply. Please contact your wireless provider for details on your text and data plan.

  4. Opt-Out Instructions: You can cancel this service at any time. Just text "STOP" to 561-405-7050. After you send "STOP", we will send one final confirmation message.

  5. Help: If you are experiencing issues with the messaging program, reply with the keyword "HELP" for more assistance, or contact our support team at medprep@theo-group.com or 561-405-7050..

  6. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

  7. Privacy: Your data will be handled according to our Privacy Policy. 

By providing your phone number, you consent to receive conversational messages from MedPrep. Message frequency may vary. On average, 5 messages per month.

To opt out at any time, reply STOP. For help, reply HELP or contact us via our privacy policy at https://www.medpreplegal.com/legal.

Message and data rates may apply. See our privacy policy for more information: https://www.medpreplegal.com/legal.